{"id":14986,"date":"2024-06-06T10:29:03","date_gmt":"2024-06-06T08:29:03","guid":{"rendered":"https:\/\/abril-ribera.c.wetopi.com\/return-and-refund-policy-2\/"},"modified":"2024-06-06T10:29:04","modified_gmt":"2024-06-06T08:29:04","slug":"return-and-refund-policy-2","status":"publish","type":"page","link":"https:\/\/abrilribera.com\/en\/return-and-refund-policy-2\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"\t\t
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\n\t\t\t\t\t\t\t\t\tGeneral Information\r\n\r\nOur refund and return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or exchange.\r\n\r\nTo be eligible for a return, the item must be unused and in the same condition in which you received it. It must also be in its original packaging.\r\n\r\nThere are several types of products that cannot be returned. Perishable products, such as food, flowers, newspapers or magazines, cannot be returned. We also do not accept intimate or sanitary products, hazardous materials, or flammable liquids or gases.\r\n\r\nAdditional non-returnable items:\r\n\r\nGift cards.\r\n\r\nTo complete your return, we require a receipt or proof of purchase.\r\n\r\nDo not send your purchase to the manufacturer.\r\n\r\nThere are certain situations where only partial returns will be granted:\r\n\r\nAny item that is not in its original condition, is damaged or missing parts for reasons not due to our error.\r\nAny item that is returned more than 30 days after delivery.\r\nRefunds\r\n\r\nUpon receipt and inspection of your return, we will send you an email notifying you that we have received your returned item. We will also notify you of the approval or rejection of your refund.\r\n\r\nIf approved, the refund will be processed and a credit will automatically be applied to your credit card or original payment method within a specified number of days.\r\n\r\nLate or non-received refunds\r\n\r\nIf you have not yet received your refund, first double-check your bank account.\r\n\r\nThen contact your credit card issuer.\r\n\r\nThen contact your bank. It often takes some time before the refund is posted.\r\n\r\nIf you have done all this and still have not received your refund, please contact us at {email address}.\r\n\r\nSale items\r\n\r\nOnly regular priced items will be refunded. Sale items cannot be refunded.\r\n\r\nExchanges\r\n\r\nWe only exchange items if they are defective or damaged. If you need to exchange it for the same item, please email us at and send your item to our address.\r\n\r\nGifts\r\n\r\nIf the item was marked as a gift when you purchased it and we ship it directly to you, you will receive a gift credit for the value of your return. Upon receipt of the returned item, a gift voucher will be mailed to you.\r\n\r\nIf the item was not marked as a gift at the time of purchase, or if the person who made the gift sent the order to themselves for delivery to you at a later date, we will send a refund to the person who made the gift and they will know about your return.\r\n\r\nShipping returns\r\n\r\nTo return your product, you must mail it to {physical address}.\r\n\r\nYou will be responsible for paying your own shipping charges to return your item. Shipping charges are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.\r\n\r\nDepending on where you live, the time it may take for the exchanged product to reach you may vary.\r\n\r\nIf you are returning more expensive items, you can use a trackable shipping service or purchase shipping insurance. We do not guarantee that we will receive the returned item.\r\n\r\nNeed assistance?\r\n\r\nContact us at if you have questions regarding refunds and returns.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

General Information Our refund and return policy lasts 30 days. If 30 days have passed since your purchase, we cannot offer a full refund or…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"om_disable_all_campaigns":false,"footnotes":""},"class_list":["post-14986","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/abrilribera.com\/en\/wp-json\/wp\/v2\/pages\/14986","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/abrilribera.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/abrilribera.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/abrilribera.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/abrilribera.com\/en\/wp-json\/wp\/v2\/comments?post=14986"}],"version-history":[{"count":1,"href":"https:\/\/abrilribera.com\/en\/wp-json\/wp\/v2\/pages\/14986\/revisions"}],"predecessor-version":[{"id":14987,"href":"https:\/\/abrilribera.com\/en\/wp-json\/wp\/v2\/pages\/14986\/revisions\/14987"}],"wp:attachment":[{"href":"https:\/\/abrilribera.com\/en\/wp-json\/wp\/v2\/media?parent=14986"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}